The hotel is very well known as one of the oldest hotels in Hokkaido. With 70 years experience in the hospitality industry, staffs are well-trained and the hotel provides high quality service, responding to each guest's needs and helping them with recovering from rigors of travel. The standard guestrooms are medium in size and are kept in good conditions. All rooms are well equipped comfortably with variety of amenities. The bathrooms are also clean and kept in good conditions. The hotel features four restaurants and two lounge bars with the wide selections from traditional Japanese to European dishes. Each restaurant has its own distinctive character, but all emphasize on the idea of using freshest ingredients for all dishes and providing comfortable atmosphere for guests. The lobby is large in size with a sitting area which has been recently refurbished into very modern and stylish in style.
The hotel is located in the heat of the business, entertainment and shopping district. It is 10 minutes walk from JR Sapporo Station and 80min from Shin Chitose Airport by limousine bus stop at the hotel. Odori Street and Susukino are also within short walking distance. The nearest subway station is Odori and it takes only a few minutes walk from the hotel.
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